Website terms & conditions
Energeasy Solar membership terms & conditions
If you are about to complete the registration form to become an Energeasy Solar installer, click here to view the membership terms and conditions.
Website Terms & Conditions
The website http://www.solarenergeasy.co.uk (the “Website”) is owned and operated by Rexel UK Limited and the expressions “Rexel”, “we” and “us” and “our” mean Rexel UK Limited (Company Number 00434724) (VAT Number 614213680) whose registered office is at:
Rexel UK Limited
These are the Website terms and conditions (the “Website Conditions”), which apply to the use of the Website by you, the end user. By using the Website you agree to be bound by these Website Conditions.
If you do not agree to be bound by these Website Conditions, you may not use or access the Website and we will have the right to restrict or prevent your access to the Website.
Please note that any purchases you make on this Website will be governed by our separate Terms & Conditions of Sale.
If there is anything that you do not understand please feel free to email any enquiry to us here:
IT IS AGREED THAT:
1. Your obligations
1.1. You will not:
1.1.1. use the Website (or any part of it) for any illegal purpose and agree to use it in accordance with all relevant laws;
1.1.2. upload or transmit through the Website (i) any computer viruses, macro viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer or (ii) any material which is defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;
1.1.3. use the Website in a manner which (i) may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired or (ii) violates or infringes the rights of any person, firm or company (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy); and
1.1.4. create or publish a hypertext link to any part of the Website without our express written consent except that you may create a hypertext to the welcome page of the Website as long as the link does not portray us or our affiliates, or their products or services in a false, misleading, derogatory, or offensive matter. You may not use any of our logos or proprietary marks as part of the link without our express written consent. We may terminate your permission to maintain such links at any time;
1.1.5. frame or use framing techniques to enclose any part of the Website or any content accessible on it without our express written consent. You will not use any meta tags or any other hidden text using our (or our affiliates?) names, logos, brands or marks without our express written consent. Any unauthorised use terminates the permission or license granted by us to use this Website in addition to our other rights; or
1.1.6. attempt any unauthorised access to any part or component of the Website.
1.2. You agree that in the event that you have any right, claim or action against any third party arising out of that third party's use of the Website, then you will pursue such right, claim or action independently of and without recourse to us.
1.3. You warrant that by accessing and using the Website you will not be in breach of any laws or regulations that apply to you.
2. Our rights
2.1. We may:
2.1.1. modify or withdraw, temporarily or permanently, the Website (or any part of it) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
2.1.2. change these Website Conditions from time to time and your continued use of the Website (or any part of it) following such change shall be deemed to be your acceptance of such change. You should check back here regularly as you will be bound by these Website Conditions every time you visit the Website. If you do not agree to any change to the Website Conditions then you must immediately stop using the Website; and/or
2.1.3. monitor any activity and content associated with the Website. We may investigate any reported violation of these Website Conditions or complaints relating to the Website and take any action that we believe is appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
2.2. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website for any reason.
3. Privacy and personal information
4. Disclaimer of warranties
4.1. Subject to Website Conditions 5.1 and 5.2 below, the Website is provided, on an “as is” and “as and when available” basis without any representation or endorsement and we make no warranties of any kind, whether express or implied, in relation to the Website, its content or any services offered on the Website.
4.2. In particular, we make no warranties that the Website, its content or any services offered via the Website will meet your requirements or will be uninterrupted, timely, secure or error–free, that defects will be corrected, or that the Website or the server which makes it available are free of viruses or bugs or are fully functional, accurate, or reliable. We will not be responsible or liable to you for any loss of content or material as a result of uploading to or downloading from the Website. If a fault occurs in the service you should report it to firstname.lastname@example.org and we will attempt to correct the fault as soon as we reasonably can.
5.1. Whilst we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties or representations, whether express or implied in relation to its accuracy.
5.2. Nothing in these Website Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees or any liability for fraud or for any other liability that cannot be excluded or limited by law. Nor do these Website Conditions (or the warranty and liability exclusions in them) apply to any purchases made via this Website. Instead, these purchases are governed by our separate Terms & Conditions of Sale.
5.3. You agree that you are free to choose whether to use the Website or any services offered on the Website and do so at your sole option, discretion and risk.
5.4. We will not be responsible to you or any third party for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any indirect or consequential loss in connection with the Website.
5.5. Without limiting the foregoing, under no circumstances shall we be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond our reasonable control, including, without limitation, internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non–performance of third parties, or loss of or fluctuations in heat, light, or air conditioning.
6. Intellectual property
6.1. Save as set out in Website Condition 6.4 below, you acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content contained within the Website shall remain at all times owned by us or our licensors. You are permitted to use this material only as expressly authorised by us.
6.2. You acknowledge and agree that the material and content contained within the Website is made available for your personal use only (which may include use by contractors to obtain information on individual items for sale via the website to determine whether the contractor wishes to purchase such items from us) and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. This includes, but is not limited to, the text, graphics, animations, photographs, pictures, sounds, data, images, audio and video clips connected to the Website.
6.3. In particular, you may not download, edit, reproduce or use any material and content contained within the Website for the purpose of advertising, promoting, endorsing or implying any connection with you or any third party. Nor may you systematically extract and/or re–utilise parts of the contents of the website without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering/extraction tools to extract (whether once or many times) for re–utilisation, any substantial parts of this website, without our express written consent. You also may not create and/or publish your own database that features substantial parts of this Website (including without limitation prices and product listings) without our express written consent.
6.4. Any information you submit to the Website, whether by way of comment, any chat room function or otherwise, will not be treated confidentially and you acknowledge that we may use such information for any purposes subject to these Website Conditions. You give us an absolute right to reproduce (whether in whole or in part, and whether cropped, adopted, altered or otherwise manipulated) any photos or other images that you submit to the Website.
6.5. By submitting material to the Website, you warrant and represent that you own such materials (including any copyright and other intellectual property rights therein) or that you have permission from the owner and that you have obtained the informed consent of any subjects of the images and that any subjects featured in any such images are at least 18 years of age at the time such material was created. You hereby waive any moral rights you may have in relation to such content.
7. Links to other websites
7.1. We may, from time to time, provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such other sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
8. Waivers and remedies
8.1. No delay or omission in exercising any right, power or remedy provided by these Website Conditions or by law shall operate to impair or be construed as a waiver of it or of any other right, power or remedy.
8.2. No single or partial exercise or non–exercise of any of these rights, powers or remedies shall preclude any other or further exercise of them or of any other right, power or remedy.
8.3. The rights, powers and remedies provided by these Website Conditions are cumulative and subject as otherwise provided in these Website Conditions are not exclusive of any rights, powers and remedies provided by law.
9. Law and Jurisdiction
9.1. These Website Conditions shall be governed by and construed in accordance with English law.
9.2. Each party irrevocably agrees to submit to the exclusive jurisdiction of the courts of England in relation to any claim or matter arising under or in connection with these Website Conditions.
10.1. If any part of these Website Conditions is found to be invalid by any court or other regulatory or competent body, the invalidity will not affect the rest of the Website Conditions, which shall remain in force.
10.2. Any notices or communications that you send to us should be sent to Customer Services at email@example.com or in writing marked for the attentions of Web Customer Services to Solarenergeasy, 3rd Floor, Maple House, Mutton Lane, Potters Bar, Herts, EN6 5BS. Any notices or communications that we send to you will be sent to the email address you registered with us.
10.3. All provisions which must survive in order to give effect to their meaning shall survive any expiration or termination of these Website Conditions, including without limitation, all of your representations, warranties and indemnification obligations.
10.4. No person who is not a party to this agreement shall have any right to enforce this agreement pursuant to the Contracts (Rights of Third Parties) Act 1999.
Privacy & Security
The website http://www.solarenergeasy.co.uk (the “Website”) is a trademark of Rexel UK Limited and the expressions, "Rexel", "we" and "us" and "our" and "the Company" means Rexel UK Limited (Company Number 00434724) (VAT Number 614213680) with its office registered at:5th FloorMaple HouseMutton Lane
This privacy statement (the “Privacy Statement”) explains Energeasy Solar policies on privacy in relation to personal data collected from users of the Website.
We take the privacy of the users of our Website seriously. We are keen to obtain, retain and process information (including your personal and sensitive data) in accordance with the applicable legislation, including the Data Protection Acts 1988 and 2003. We respect your right to privacy and we understand that, as a visitor to this Website you may prefer to control your own personal information and preferences. For this reason, we may ask you to register or to provide personal information and preferences when you visit certain areas of the Website or request information.
2. What information do we collect?
We collect the information provided by you when you use this Website and other of the services on the Website and on registration.
We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms and questionnaires or in ordering goods from us. We also monitor customer traffic patterns and the use of the Website which enables us to improve the service we provide.
3. Changes to our policy
We reserve the right to make changes to this Privacy Statement without prior notice. We will only use information in accordance with the Privacy Statement under which the information was collected. If you regularly use the Website you should continue to check this Privacy Statement for updates and amendments, as you will be deemed to have accepted the changes if you continue to use the Website after any changes have been posted.
4. How do we store and maintain personal information?
All of our employees are subject to obligations of confidentiality regarding information which they have access to in the course of their employment including the personal information of customers. All personal information is held in secure computer storage facilities and paper–based files. We take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.
It may be necessary for us to maintain our records for a number of years. However, if your information is no longer required, we will destroy records containing personal information securely.
5. How do we use the data we collect?
We use personal information collected from you for the following purposes:
- to provide a more personalised service;
- to deliver our products and services;
- to contact you regarding the products or services that you have requested;
- to carry out auditing, research and analysis in order to maintain, protect and enhance the services we provide;
- to transfer your details (including account details) to relevant third parties, public bodies, industry organisations and regulators as reasonably required for the operation of our business; and
- to disclose your details to government and associated organisations as required by law.
From time to time we might also use your information to let you know about other products and services which we offer which may be of interest to you. At the time of collection of your information we give you the option not to receive such marketing information. If you do not object initially, but you change your mind later, please email us at firstname.lastname@example.org. Please ensure you include the words 'Unsubscribe' in the subject header of your email and notify us of the communications from which you wish to opt out.
Alternatively, if you have an online account with us, you can opt–out by clicking on the 'My Account' link from any page. On the 'My Details' link, you have the option to edit your communications preferences and opt–out of mailings and/or any third party communications.
6. Disclosure of your information
We will only share your details within Energeasy Solar (including the group of companies to which it belongs), with any future owners of the Website and with the other persons described in this Privacy Statement. We will not share your details with any other third parties.
As we develop our business we might buy or sell branches, businesses or subsidiaries. Where such a transaction occurs, or in the event that we are or substantially all of our assets are acquired, the transferred assets will generally include customer information but any such transfer shall be conditional on this information remaining subject to the restrictions on its use as set out in the Privacy Statement notice pre–existing the transfer.
We employ other companies and individuals to carry out functions on our behalf including delivering packages, sending mail, providing marketing assistance, analysing data and providing customer service. In order to carry out their functions these companies and individuals may require access to your personal data but we shall only disclose to them such relevant personal information as is needed by them to perform their functions. Except as required by law your personal information will not be disclosed to third parties for those third parties' own purpose or use.
Where requested to do so, we may co–operate with any court, tribunal, regulatory body, police authority or other similar authority in any investigations or proceedings concerning you or your use of the Website. This may include disclosing information about communications transmitted via the Website to such authorities where required.
We may also use and share information relating to groups of customers, without identifying individuals, to learn more about customer behaviour and to find ways of enhancing our service.
Where any of your personal information is transferred by us outside of the European Economic Area (the “EEA”) in the course of processing or sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Statement and as permitted by the applicable data protection legislation. By submitting your personal data, you agree to the transfer, storing and processing of your data outside the EEA.
We regard our databases of information (which may include your personal information) as an important part of our business and we will not give or sell this information to any outside organisation for use in its marketing or solicitation without your consent.
7. Cookies – What are they and how do we use them?
To ensure compliance with the recent change of the data protection law (http://www.ico.gov.uk/news/current_topics/new_pecr_rules.aspx) on storing information on a user's equipment such as computer or mobile device, by using cookies or similar means, we need to obtain our users' consent to collect and store their personal information.
We do use encrypted information gathered from cookies to improve your experience of the site such as identification and resolution of errors, or to determine relevant related products to show you when you're browsing. However, we do not store personally identifiable information (e.g credit card details).
The only situation when we may not require your consent in gathering your personal information is where the technical storage or access is strictly necessary for the purpose of enabling the use of the service explicitly requested by the user (e.g. to keep your basket updated when shopping online).
- simplify the logging on process for registered users;
- help ensure the security and authenticity of registered users;
- provide the mechanisms for online shopping; and
- enable traffic monitoring.
On visiting our Website you will be sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. In addition, if you have clicked on a Rexel UK Limited advertisement on another site that links to this Website you may be sent an anonymous cookie that will allow us to analyse advertising effectiveness and manage our relationship with our associated websites.
Whilst you do not need to allow your browser to accept cookies, in order to browse much of the Website or to access many of our services, you must have cookies enabled if you wish to shop online or access any areas reserved for registered users. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser, but this may restrict the use of some parts of the Website.
Here is a list of the cookies we use:
- Remember Me
- Add This
8. Web beacons — What are they and how do we use them?
A web beacon is typically an electronic image that is placed on a site, email or advert which allows a website to record the simple actions of the user opening the page that contains the beacon. Web beacons provide us with details of how the Website is navigated, how many individuals visit specific pages, the time material was viewed, the types of browsers and computer operating systems used and the Internet Protocol addresses from which you connect to the Website. This is information that is available on any website you visit and web beacons do not give any extra information away. Web beacons are simply a convenient way of gathering simple statistics and managing cookies and by being able to recognise you this allows us to improve your experience of the Website by enabling us to tailor and personalise your visit.
We use third–party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. To find out more information about this practice and to know your choices about not having this information used by Yahoo! go to http://info.yahoo.com/privacy/uk/yahoo/webbeacons/ Where web beacons are used in connection with cookies then they may be rendered ineffective by either opting out of the cookies or changing the cookie settings in your browser.
You can find out more about the way web beacons work on www.allaboutcookies.org.
We are currently using an 'implied consent' policy which means we assume you are happy with this usage. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.
Third Party Cookies
On visiting our Website you will be sent anonymous cookies to keep track of browsing patterns and build up a demographic profile. In addition, if you have clicked on a (Solarenergeasy or Rexel UK Limited) advertisement on another website that links to this Website you may be sent an anonymous cookie that will allow us to analyse advertising effectiveness and manage our relationship with our associated websites.
The Website contains links to other websites. Please note that we are not responsible for the privacy practices of such other websites, and we recommend you read the privacy statements immediately on entering other websites. Should the other websites not have a privacy statement we recommend you contact the relevant third party directly before using their website. This Privacy Statement applies only to information collected through the Website.
10. Your rights of access, rectification and erasure
IF YOU DO NOT WISH YOUR PERSONAL DATA TO BE USED IN THE MANNER SET OUT IN THIS PRIVACY STATEMENT PLEASE EXIT THE WEBSITE IMMEDIATELY AND DO NOT USE THE WEBSITE IN THE FUTURE.
You are entitled, subject to certain exemptions, to obtain a copy of the personal data we hold about you, to correct any inaccuracies in such data and to request we cease using your personal information. Please direct such requests to email@example.com or write to us at:The Data Protection Compliance Officer
Rexel UK Limited
5th FloorMaple HouseMutton Lane
If you would like to obtain a written copy of your personal information please write to us. You will need to verify your identity and specify what information you require. Please enclose your postal details and a cheque for the statutory fee of £6.35 made payable to Rexel UK Limited.
If you wish to know more about your rights please visit the Data Protection Commissioner's Website at http://www.dataprotection.ie.
This Privacy Statement will be exclusively governed by and construed in accordance with the laws of UK and the English courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.